Moving House FAQ

We get asked a lot of questions when it comes to moving so we have put together the most common questions we get asked in hopes this will help you with any questions you may have regarding your move. However, if you have any specific questions, please contact us and we will be more than happy to answer your query.

Our Removal Service

Reds removals have been in the removals business for many years, we know every move is different, yet there is very little we have not moved or seen over the years we have been helping people move their worldly belongings. We have also compiled some other useful links and tips to help with the moving process.

Useful Information for moving home

How much will it cost to move house?

This depends on many factors such as, what you’re moving, where too, how many porters are required etc. We can usually give a price over the phone or via E-mail, or if your move is large or you require a professional packing service we can visit the property in question to carry out a home survey where we will be able to give you an accurate quotation.

For smaller local moves, we charge by the hour with a minimum of 3 to 5 hours charge, Our hourly rate depends on your specific moving requirements.

How long does it take to move house?

Again, this will depend on many factors such as, how large your home is, how many belongings and furniture you own and what type of removal service you require. Most home removals are done in one day but if you require a home packing service this normally adds an additional day but it depends on your circumstances. This can be clarified over the phone or during your home survey, by calling us on 01642 730 548.

What Packing Services Do You Offer?

We can provide you with multiple domestic or commercial packing options:

Full Packing

we will carefully and professionally pack all your boxable effects saving you time and effort. you can rest assured that your personal belongings are packed by trained staff to a high standard. Letting you concentrate on what matters.

Fragile Packing (china & Glass)

You won’t need to worry about your most sensitive china and glass. Your fragile packing is in good hands with our well-trained packing team. So you can relax while we pack your most precious items in your property. You can then focus on packing the rest of your belongings before the big moving day!

Self Packing (DIY)

Here you can pack all of your worldly belongings yourself prior to your removal day, we can supply you with all the materials you will need to pack your home safely at an affordable price and offer you advice on packing your house ready for removal.

Unpacking

As the name suggests we can help you unpack your removal boxes.

Can you dismantle furniture and reassemble it at my new home?

Yes, we strive to make your move easy and where you cannot or don’t wish to dismantle furniture that will not fit out of the home or could be dangerous to move whole, we can dismantle furniture such as beds, wardrobes, etc, and reassemble at your new property. We can disconnect and reconnect white goods where applicable and even set up your TV’s and set-top boxes.

Are my belongings insured with Reds Removals?

Yes, you can rest assured that you are covered when using Reds Removals to help with your home move. We have full furniture removal Goods in Transit insurance, Public Liability and Employer’s insurance. (This is included at no extra cost). Please refer to our terms and conditions regarding our liabilities for loss and damage.

What if I need storage to store my belongings?

We offer affordable container storage, but if you would like access to your goods whilst it is in storage we work with leading self-storage companies in our area, by using self-storage you will be able to access your goods at your own convenience if need. If your items need to go into storage, we will be able to tell you the size of unit required on the day of your removal saving paying for wasted storage space you don’t need. Even though it is self-storage, as part of our service we will deliver your items and pack your unit for you. As we are highly experienced at packing goods effectively into storage units, this will save you money on storage fees.

Can you move Pianos?

Yes, but we only offer this service as part of a house removal, we have a piano removal dolly and removal ramps, but please advise us when inquiring about your home move if you have a piano or anything large and heavy. Please note we do not move Baby Grands or Grand Pianos, this is a job for a specialist piano mover.

When we arrive at our new home what will happen with our goods?

On delivery to your new home, we will place all furniture in the correct rooms and in the position you want it in the room. We will also be happy to move your furniture around if you are not happy with your first choice of position.

How do I pay for my move?

In some cases we will require an upfront deposit to secure your booking and all removals must be paid for on completion, the head porter will present you with your invoice at the end of the move and payment can be made by cash, card or instant bank transfer. (Please note we do not accept cheques)

What do i need to do on the day of the move?

On the day of your move there is not much you need to do other than relax while reds team of removers take over for a while, you can however ensure good access to your property(s) and create a suitable work space for our porters to wrap and prepare and your belongings to be moved.

Do you have any extra or hidden charges?

The only item we carry at extra cost is self-adhesive carpet protector film, you are welcome to ask the removal porters how much extra it will be to use this in your home to help protect your carpets, for health and safety reasons they cannot remove their safety shoes whilst carrying any goods.

Waiting time *Please see our terms and conditions